Vembu Technologies

StoreGrid Discussions :: RE: Impressed

dmalishkin — Thu, 18 Mar 2010 21:45:28 GMT

Author: dmalishkin
Subject: Love working with Vembu
Posted: Thu Mar 18, 2010 9:45 pm (GMT 0)

After working with Vembu for 2 years now i have to say i am impressed. We run roughtly about 11TB backup solution for our customers. Support\forum response(the best i seen so far out of all of vendors we delt with, this is including Citrix, VMware, BackupExec, etc..)

Cannot wait for the Synthetic Backups.. This is going to be a huge leap imo for all.

Thanks Vembu Support/Development Team.

StoreGrid Discussions :: RE: seed replication server? option for this?

BulletproofSean — Thu, 18 Mar 2010 21:21:50 GMT

Author: BulletproofSean
Posted: Thu Mar 18, 2010 9:21 pm (GMT 0)

Thanks. So I managed to get it to run, but on the copy I tried I ran into a few error messages, quoted here:

Code:

C:\BulletproofIT\StoreGrid_CopyFolder_Util>StoreGrid.exe CopyFolder \\chamberstore\data\bdp \\chamberhost\f$\BDP
ParseSGInformation Error: Error while parsing XML SGInformation.conf
### Started Copying the directory from the source to the destination ###
copy Failed for ::\\chamberstore\data\bdp\1\chamber2\D-Data\16_03_2010_1858\1501
-2000\1638\Jf-hplmc-pqzkBU1 a- S3J sNM LLXJUA - xT& YG7I WK3SJC a6EX3zAZ, xTI7GY
q'b37KH9, zT BBYXLE9VZ, O9IPNM eQfBU, w3CAC wW7IUS, iClT zD3PH, m9IBG gX1UR, tW
HU UYDI, ERD pH H99qQ ,23 dLTYi, vG2SE.XxZ1.ori:: destination ::\\chamberhost\f$
\BDP\1\chamber2\D-Data\16_03_2010_1858\1501-2000\1638\Jf-hplmc-pqzkBU1 a- S3J sN
M LLXJUA - xT& YG7I WK3SJC a6EX3zAZ, xTI7GY q'b37KH9, zT BBYXLE9VZ, O9IPNM eQfBU
, w3CAC wW7IUS, iClT zD3PH, m9IBG gX1UR, tWHU UYDI, ERD pH H99qQ ,23 dLTYi, vG2S
E.XxZ1.ori::5::
:: shFileOperation return value 5:: error ::5
CopyFileUsingWin32API ToRet ::1::
returnValue after CopyFileUsingWin32API ::1::
copy Failed for ::\\chamberstore\data\bdp\1\chamber2\D-Data\16_03_2010_1858\2501
-3000\2570\AW6TM L HOPp DK1W3l CMHPUw3RZ 6AX XNWU9HHIt Q LE IFEYA Y3 V6Q BNNOEQG
pDoDWEH L3S 9UGU5RVOF YMN UBb3WEHALX l3N U6P d5O5DI UGRXCIFZD DY HV 1PRS S HWKJ
DE sVAE6 EJVM bQQMLX 6PUO NSE1.ovg.ori:: destination ::\\chamberhost\f$\BDP\1\ch
amber2\D-Data\16_03_2010_1858\2501-3000\2570\AW6TM L HOPp DK1W3l CMHPUw3RZ 6AX X
NWU9HHIt Q LE IFEYA Y3 V6Q BNNOEQG pDoDWEH L3S 9UGU5RVOF YMN UBb3WEHALX l3N U6P
d5O5DI UGRXCIFZD DY HV 1PRS S HWKJDE sVAE6 EJVM bQQMLX 6PUO NSE1.ovg.ori::124::

:: shFileOperation return value 124:: error ::124
CopyFileUsingWin32API ToRet ::1::
returnValue after CopyFileUsingWin32API ::1::
copy Failed for ::\\chamberstore\data\bdp\1\chamber2\D-Data\16_03_2010_1858\7501
-8000\7714\BX6UN M IPQq EL1X3m DNIQVx3SA 6BY YOXV9IIJu R MF JGFZB Z3 W6R COOPFRH
qEpEXFI M3T 9VHV5SWPG ZNO VCc3XFIBMY m3O V6Q e5P5EJ VHSYDJGAE EZ IW 1QST T IXLK
EF tWBF6 FKWN cRRNMY 6QVP OTF1H.T3L.ori:: destination ::\\chamberhost\f$\BDP\1\c
hamber2\D-Data\16_03_2010_1858\7501-8000\7714\BX6UN M IPQq EL1X3m DNIQVx3SA 6BY
YOXV9IIJu R MF JGFZB Z3 W6R COOPFRH qEpEXFI M3T 9VHV5SWPG ZNO VCc3XFIBMY m3O V6Q
e5P5EJ VHSYDJGAE EZ IW 1QST T IXLKEF tWBF6 FKWN cRRNMY 6QVP OTF1H.T3L.ori::124:
:
:: shFileOperation return value 124:: error ::124
CopyFileUsingWin32API ToRet ::1::
returnValue after CopyFileUsingWin32API ::1::
### Completed copying the directory ###

C:\BulletproofIT\StoreGrid_CopyFolder_Util>StoreGrid.exe CopyFolder \\chambersto
re\data\bdp \\chamberhost\f$\BDP
ParseSGInformation Error: Error while parsing XML SGInformation.conf
### Started Copying the directory from the source to the destination ###
copy Failed for ::\\chamberstore\data\bdp\1\chamber2\D-Data\16_03_2010_1858\1501
-2000\1638\Jf-hplmc-pqzkBU1 a- S3J sNM LLXJUA - xT& YG7I WK3SJC a6EX3zAZ, xTI7GY
q'b37KH9, zT BBYXLE9VZ, O9IPNM eQfBU, w3CAC wW7IUS, iClT zD3PH, m9IBG gX1UR, tW
HU UYDI, ERD pH H99qQ ,23 dLTYi, vG2SE.XxZ1.ori:: destination ::\\chamberhost\f$
\BDP\1\chamber2\D-Data\16_03_2010_1858\1501-2000\1638\Jf-hplmc-pqzkBU1 a- S3J sN
M LLXJUA - xT& YG7I WK3SJC a6EX3zAZ, xTI7GY q'b37KH9, zT BBYXLE9VZ, O9IPNM eQfBU
, w3CAC wW7IUS, iClT zD3PH, m9IBG gX1UR, tWHU UYDI, ERD pH H99qQ ,23 dLTYi, vG2S
E.XxZ1.ori::5::
:: shFileOperation return value 5:: error ::5
CopyFileUsingWin32API ToRet ::1::
returnValue after CopyFileUsingWin32API ::1::
copy Failed for ::\\chamberstore\data\bdp\1\chamber2\D-Data\16_03_2010_1858\2501
-3000\2570\AW6TM L HOPp DK1W3l CMHPUw3RZ 6AX XNWU9HHIt Q LE IFEYA Y3 V6Q BNNOEQG
pDoDWEH L3S 9UGU5RVOF YMN UBb3WEHALX l3N U6P d5O5DI UGRXCIFZD DY HV 1PRS S HWKJ
DE sVAE6 EJVM bQQMLX 6PUO NSE1.ovg.ori:: destination ::\\chamberhost\f$\BDP\1\ch
amber2\D-Data\16_03_2010_1858\2501-3000\2570\AW6TM L HOPp DK1W3l CMHPUw3RZ 6AX X
NWU9HHIt Q LE IFEYA Y3 V6Q BNNOEQG pDoDWEH L3S 9UGU5RVOF YMN UBb3WEHALX l3N U6P
d5O5DI UGRXCIFZD DY HV 1PRS S HWKJDE sVAE6 EJVM bQQMLX 6PUO NSE1.ovg.ori::124::

:: shFileOperation return value 124:: error ::124
CopyFileUsingWin32API ToRet ::1::
returnValue after CopyFileUsingWin32API ::1::
copy Failed for ::\\chamberstore\data\bdp\1\chamber2\D-Data\16_03_2010_1858\7501
-8000\7714\BX6UN M IPQq EL1X3m DNIQVx3SA 6BY YOXV9IIJu R MF JGFZB Z3 W6R COOPFRH
qEpEXFI M3T 9VHV5SWPG ZNO VCc3XFIBMY m3O V6Q e5P5EJ VHSYDJGAE EZ IW 1QST T IXLK
EF tWBF6 FKWN cRRNMY 6QVP OTF1H.T3L.ori:: destination ::\\chamberhost\f$\BDP\1\c
hamber2\D-Data\16_03_2010_1858\7501-8000\7714\BX6UN M IPQq EL1X3m DNIQVx3SA 6BY
YOXV9IIJu R MF JGFZB Z3 W6R COOPFRH qEpEXFI M3T 9VHV5SWPG ZNO VCc3XFIBMY m3O V6Q
e5P5EJ VHSYDJGAE EZ IW 1QST T IXLKEF tWBF6 FKWN cRRNMY 6QVP OTF1H.T3L.ori::124:
:
:: shFileOperation return value 124:: error ::124
CopyFileUsingWin32API ToRet ::1::
returnValue after CopyFileUsingWin32API ::1::
### Completed copying the directory ###

Thoughts?

StoreGrid Discussions :: RE: Restore Locally on the client

Keta — Thu, 18 Mar 2010 17:45:03 GMT

Author: Keta
Posted: Thu Mar 18, 2010 5:45 pm (GMT 0)

Now i get it
When i run the restore the file is created, and then i can download it through the Restore Report, i wasnt aware that it came available that way. Then i can do what i wanted, i just didn't know how to find it

But i would still like to see a direct restore function, where you can save to the local machine directly. I am not happy with the clients being able to fill up my server with restore zip files. I know Ahsay is doing it with a direct restore to the client machine, where it downloads the delta files and combines them on the client.
Do you have any plans in that direction at the moment?

StoreGrid Discussions :: RE: Exchange 2010

PaulLeighton — Thu, 18 Mar 2010 17:08:44 GMT

Author: PaulLeighton
Posted: Thu Mar 18, 2010 5:08 pm (GMT 0)

Any further news on this please? we have a customer we need to include their new exchange 2010 server in their backups. Received an email suggesting you're about to release 3.2 but no mention of exchange 2010.

Thanks
Paul

StoreGrid Discussions :: RE: seed replication server? option for this?

sundar_SGS — Thu, 18 Mar 2010 12:34:19 GMT

Author: sundar_SGS
Posted: Thu Mar 18, 2010 12:34 pm (GMT 0)

Hi BulletproofSean,

This is a separate utility and you can run it any machine. If you are going to run this utility in the machine in which StoreGrid is installed, please don't overwrite the StoreGrid's executable file in its bin folder with this file. This executable is not the StoreGrid application's executable.

Regards,
Sundar N,
Vembu Technologies.

StoreGrid Discussions :: RE: Issue with Full Backups

sundar_SGS — Thu, 18 Mar 2010 12:18:06 GMT

Author: sundar_SGS
Posted: Thu Mar 18, 2010 12:18 pm (GMT 0)

Hi Jeff,

To investigate the issue in detail, we may have to look in to your machine to find out the root cause. Please contact our support team at storegrid-support AT vembu DOT com email address. They will work with you on this issue.

Regards,
Sundar N,
Vembu Technologies.

StoreGrid Discussions :: RE: Restore Locally on the client

sundar_SGS — Thu, 18 Mar 2010 10:48:49 GMT

Author: sundar_SGS
Posted: Thu Mar 18, 2010 10:48 am (GMT 0)

Hi,

Just to clarify, users with Reseller, Customer or Client access to the backup server can now log into the backup server web console from the browser in any machine (it doesn't have to have StoreGrid client running), run a restore and download(http) the restored files from backup server to that particular machine. Currently, the restored files are saved as a zip file in the backup server and the user can then download the zip from the browser through its URL.

We are also working on enhancing this feature where, while the files are getting restored on the server, the browser can start downloading the already restored files and those will then be automatically deleted from the backup server.

Regards,
Sundar N,
Vembu Technologies.

StoreGrid Discussions :: Issue with Full Backups

woodsj25 — Wed, 17 Mar 2010 19:03:10 GMT

Author: woodsj25
Subject: Issue with Full Backups
Posted: Wed Mar 17, 2010 7:03 pm (GMT 0)

Greetings support,

I am running Vembu services on a certain server as client only, and version 2.5.1. It has ran great for months with no glitch at all, and now there is one particular backup that was doing a full backup, and made it to the very end after 8 days and 8000-some files, and it won't complete. It says it is in progress, but when you go to it, the counter stopped counting, and it is at 100%, but will not stop.

Every day in the reports it just says it has been 'missed', but the one time I unsuspended it to see if it would run all night, it stopped all of the other backups from completing, even with multithreading available with 2 backups listed at a time.

I have done a pragma integrity check on the database with SQLite, and it says it is OK, but I can't get this to clear out.

If you have any suggestions, I would love to hear them. Thanks!!!

Regards,

Jeff

StoreGrid Discussions :: RE: seed replication server? option for this?

BulletproofSean — Wed, 17 Mar 2010 16:32:42 GMT

Author: BulletproofSean
Posted: Wed Mar 17, 2010 4:32 pm (GMT 0)

Can this file utility only be run on a server that has StoreGrid installed?

StoreGrid Discussions :: RE: seed replication server? option for this?

BulletproofSean — Wed, 17 Mar 2010 16:01:15 GMT

Author: BulletproofSean
Posted: Wed Mar 17, 2010 4:01 pm (GMT 0)

Oh duh, I see you already posted the utility. Thanks for that, I'll try it right away.

StoreGrid Discussions :: RE: seed replication server? option for this?

BulletproofSean — Wed, 17 Mar 2010 14:04:14 GMT

Author: BulletproofSean
Posted: Wed Mar 17, 2010 2:04 pm (GMT 0)

I know you said that - maybe I'm being unclear, but let me try and rephrase:

- right now I have 2.5.1 client/server boxes that I _cannot_ upgrade to 2.5.5. The software won't let me.

- you've said that I will be able to have separate installs of 3.x on the same box, one for client, one for server. I understand, no problem.

- what about migrating/converting from 2.5.1 client/server to the scenario described above? will that be supported?

Also, just a reminder, I'm still waiting for a link and/or instructions for that utility to help me with a replication copy for my 2.5.1 client/server. I only bring it up because I'm side-tracking the discussion somewhat.

Thanks for your answers.

StoreGrid Discussions :: Restore Locally on the client

Keta — Wed, 17 Mar 2010 13:43:00 GMT

Author: Keta
Subject: Restore Locally on the client
Posted: Wed Mar 17, 2010 1:43 pm (GMT 0)

Since V3 (or was it in 3.1, doesn't matter) it is possible to allow the reseller, customer, all the way down to client the possibility to logon to the Backupserver through the web interface. With this they can see status report etc.

This is all very good, but today i just wanted to try to restore a file from within the webinterface.

I logon with any of the reseller, customer, or client information, and starts the restore. I cant select any location for the files to be saved, but the restore completes succesfully. The files are restored, but where to be found?
I found them at storegrid\htmlgui\restoredata\restorearchive\clientname\schedulename_date.zip - On my backup server, even though the restore job was started on a machine at another location.

Tried restoring with the admin account instead, and then i could restore to all local drives on my server, but not on the client machine where i wanted to save it.

It should be possible to logon to the server through the webinterface with the client/costumer/reseller and choose restore, select location on the local machine you are logged on from, and then restore the files. It shouldn't be necessesary to install the client to be able to restore.

In a worst case scenario where the clients location is completely destroyed, it should be possible for them to get a quick restore of critical files on a laptop for temporarily use without setting up the machine as the backup client. When a new server etc. is installed, you can install the client and make a complete restore of Excahnge, DB, etc.. It shouldn't be necessesary to physically visit the Backup server or install the client software to get a few important files restored.

Besides this, i find it a bit disturbing that clients could actually restore their entire backup directly to the backup servers harddrive and use the entire disk space. Especially when the user doesn't get any information on where it is saved so the user might keep retrying until the server harddrives are full.

Hope i got it explained so you get the idea

Best Regards
Kasper

StoreGrid Discussions :: RE: Storegrid consuming 100% processor

kshama — Wed, 17 Mar 2010 13:03:09 GMT

Author: kshama
Posted: Wed Mar 17, 2010 1:03 pm (GMT 0)

Hi,

We might have to look into the client machine to check what is causing the high CPU usage even with the directory monitoring turned off. Please contact our support team at storegrid-support AT vembu DOT com.

Regards
Kshama
Vembu Technologies

StoreGrid Discussions :: RE: Change Server Roles

sundar_SGS — Wed, 17 Mar 2010 11:54:07 GMT

Author: sundar_SGS
Posted: Wed Mar 17, 2010 11:54 am (GMT 0)

Hi,

You can not convert the replication server running in Amazon cloud as backup server and vice versa. Please note that the backup server running in Amazon EC2 cannot be replicated. This is because the EC2 backup server will store the backup data in Amazon S3 and hence replicating the data includes downloading the data again from Amazon S3 and uploading it to the Replication Server running in your data center.

Moreover, since StoreGrid v3.1 AMI is currently not available, you will not able to be run v3.1 StoreGrid backup server or replication server in Amazon cloud. Also, you will be able to run StoreGrid Backup Server/Replication Server in Amazon Cloud only with preconfigured StoreGrid AMIs. You cannot directly install StoreGrid v3.1 in an EC2 instance and run your backup server/replication server in Amazon Cloud.

We are planning to release v3.1 AMI with features like fail over, AMI with more scalable capabilities. This might take at least 3 to 4 months time and we expect it to be available in June, 2010. Once the v3.1 AMI is available, you can run the backup server locally (storing the backup data to hard disk/external drive) and replicating the backup server to Replication Server running Amazon EC2 instance (storing data to Amazon S3) for redundancy.

Regards,
Sundar N,
Vembu Technologies.

StoreGrid Discussions :: RE: Can't cancel or delete backup job

sundar_SGS — Wed, 17 Mar 2010 10:54:35 GMT

Author: sundar_SGS
Posted: Wed Mar 17, 2010 10:54 am (GMT 0)

Hi,

Looks like this issue is not reported to our support team, so we haven't had a chance to look in to this issue. Please contact our support team at storegrid-support AT vembu DOT email address. They will work with you on this issue.

Regards,
Sundar N,
Vembu Technologies.

StoreGrid Discussions :: RE: seed replication server? option for this?

sundar_SGS — Wed, 17 Mar 2010 10:51:42 GMT

Author: sundar_SGS
Posted: Wed Mar 17, 2010 10:51 am (GMT 0)

Hi,

Like we had mentioned in the earlier post, we will be supporting installing both client-only and server-only installations in the same machine. Once this is available, the machine can then backup to itself as well as receive backups from other machines, just like a client-server installation. Also, you can replicate the backed up data from server installation to replication server

Regards,
Sundar N,
Vembu Technologies.

StoreGrid Discussions :: RE: SGTrash

compdocs — Tue, 16 Mar 2010 21:44:44 GMT

Author: compdocs
Posted: Tue Mar 16, 2010 9:44 pm (GMT 0)

Thank you for your reply. I will be in touch with support if the issue becomes too difficult to manage manually.

StoreGrid Discussions :: RE: Change Server Roles

StoreD — Tue, 16 Mar 2010 20:14:33 GMT

Author: StoreD
Posted: Tue Mar 16, 2010 8:14 pm (GMT 0)

After looking at pricing for AWS I am thinking it may be best to have the AWS server be the replication server due to the cost difference between inbound and outbound traffic.

Sidebar question - since you currently don't have an AMI for v3.1 is it possible to just provision an AWS computing instance and load the software as if it were a normal server, or is there something special with the configuration to get it to work with EBS and S3?

StoreGrid Discussions :: RE: Can't cancel or delete backup job

jwarmuth@rawnetworks.ca — Tue, 16 Mar 2010 19:46:19 GMT

Author: jwarmuth@rawnetworks.ca
Posted: Tue Mar 16, 2010 7:46 pm (GMT 0)

I'm having the same issue; what's the updated solution?

StoreGrid Discussions :: RE: seed replication server? option for this?

BulletproofSean — Tue, 16 Mar 2010 19:18:59 GMT

Author: BulletproofSean
Posted: Tue Mar 16, 2010 7:18 pm (GMT 0)

Will there be a procedure for me to follow so that I can convert my 2.5.1 client/server boxes into separate installs of 3.x? i.e. save my data and backup data?

If not, looks like I'll be doing a re-replication for many of my customers. I have a lot of 2.5.1 client/server boxes that then replicate data to our replication servers at another location.

StoreGrid Discussions :: RE: seed replication server? option for this?

kshama — Tue, 16 Mar 2010 19:08:39 GMT

Author: kshama
Posted: Tue Mar 16, 2010 7:08 pm (GMT 0)

Hi BulletProofSean,

Here is the utility that you can run to copy files with large path names from your backup server to the external (USB) drive for replication migration.

http://www.storegrid.net/patch/2010_mar_16/StoreGrid_CopyFolder_Util.zip

Please unzip file and run the exe file from the extracted location as follows:

StoreGrid.exe CopyFolder "SOURCE_FOLDER" "DESTINATION_FOLDER"

Remember this exe file can be extracted to any location and dont overwrite the StoreGrid's executable file in its bin folder with this file. This executable is not the StoreGrid application's executable.

Regards
Kshama
Vembu Technologies

StoreGrid Discussions :: RE: Change Server Roles

StoreD — Tue, 16 Mar 2010 18:47:06 GMT

Author: StoreD
Posted: Tue Mar 16, 2010 6:47 pm (GMT 0)

Kshama -

This is more of a hypothetical situation than current reality.

My plan all along was to have my local server in the office be the backup server and an Amazon server as a replication server. Currently I only have my local server configured.

I am questioning whether this is ultimately the route I want to take, or if perhaps it would be wiser to have the Amazon server as the backup server and my local server as the replication server.

So now that I am halfway down the path I am on I am wondering how difficult it would be to switch course.

I am running 3.1 on my local server.

StoreGrid Discussions :: Storegrid consuming 100% processor

dan-dotson — Tue, 16 Mar 2010 18:32:21 GMT

Author: dan-dotson
Subject: Storegrid consuming 100% processor
Posted: Tue Mar 16, 2010 6:32 pm (GMT 0)

Hello:

I've got a couple servers that contain a lot of data. Storegrid (2.5.1) runs and seems to consume 100% of the processor. I've set the CPU usage to "medium". I can't figure out what is going on. It looks like the last job that I killed started almost 10-12 hours ago! It should have finished. The Client and the Backup servers are in the same LAN, connected with gigabit.

I've turned Automatic Directory Monitoring off, based on an article that I read. It said that if you have a large amount of data, that it would be better to shut that off.

This server is hosting user's roaming profiles.

StoreGrid Discussions :: RE: Change Server Roles

kshama — Tue, 16 Mar 2010 15:26:07 GMT

Author: kshama
Posted: Tue Mar 16, 2010 3:26 pm (GMT 0)

Hi StoreD,

If the backup server has replicated all its data successfully, then the backup data in the two servers would be in sync and you dont have to switch the backup data between the two. But you would still need to switch the databases.

Can you please send us some more details on this? Are you doing this just to switch the hardware of the two machines? Are these two servers in the same LAN? Also, can you please let us know the version of StoreGrid running in the two systems and the OS details.

These details will help us address this better.

Regards
Kshama
Vembu Technologies

StoreGrid Discussions :: RE: seed replication server? option for this?

aravind — Tue, 16 Mar 2010 07:14:34 GMT

Author: aravind
Posted: Tue Mar 16, 2010 7:14 am (GMT 0)

Hi BulletproofSean,

The reason we stopped supporting client-server installations after v2.5.1 release is because as we add more and more features to the product, our testing cycles were becoming longer for supporting multiple installation types.

Like we had mentioned in the previous post, we will be supporting installing both client-only and server-only installations in the same machine. Once this is available, the machine can then backup to itself as well as receive backups from other machines, just like a client-server installation.

Regards
Aravind
Vembu Technologies