Email Alert Settings
Overview
StoreGrid can be configured to send out Email alerts for the following conditions
- Server, Group or a client is running out of backup space in the backup server
- MCAL shortage in the backup server
- ’Trial clients’ trial license period has expired or about to expire
Note: You can also edit the Email Subject for the alerts using the edit option provided against the Email Subject field.
Server / Group / Client "Used Space Alert"
StoreGrid can be configured to send Email alerts when the disk space available for storing the backup data in the backup server is low. These alerts will be sent when there is a space shortage at the server, group or at the client level till the allotted space is increased or the backup data is deleted. Additionally, you can configure it to send Email alerts when the backup space used up is nearing a certain percentage of the total space configured for the server, groups and clients. The alert Emails will be sent once every day till more space is allocated for the server, group or the client.
MCAL License shortage Alert
StoreGrid can send Email alerts when the Server, Group (if certain number of MCALs are assigned to the Group) is running out of MCALs. The shortage is calculated based on the number of MCALs that were used up by the Server, Group during the current month.
Like for example, if the server has 30 MCALs left and if 50 MCALs were used up this month, then an alert will be sent that is insufficient MCALs for the next month.
The alert Emails will be sent once every day till more MCALs are added to the server or for the Group.
Troubleshooting Tips
Limitations
- If StoreGrid is stopped before the trial period expiry date of a client and restarted again after the expiry date, then two Email alerts (one alert that expiry date is nearing and the other that the trial period has expired) will be sent.
- Emails are sent once every 24 hours and not immediately when the alert condition occurs.
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